1What type of products do you sell?
We specialize in premium unstitched women’s fabrics, including seasonal collections, embroidered fabrics, casual wear, and festive designs.
2How do I place an order?
Placing an order is simple:
Browse our collection on velorafabrics.store
.
Select your desired fabric design and quantity.
Add items to your cart and proceed to checkout.
Provide your details and confirm your order.
3What payment methods do you accept?
We accept payments through:
💵 Cash on Delivery (COD)
📲 JazzCash
📲 EasyPaisa
We do not accept direct bank transfers or credit cards.
4Do you deliver nationwide?
Yes, we deliver all across Pakistan using trusted courier services. Your fabric will be carefully packed to reach you safely.
5How long does delivery take?
Delivery timelines depend on your location. Orders within major cities are usually delivered faster, while remote areas may take longer. Tracking details are shared once your order is dispatched.
6Can I return or exchange fabric?
Yes, returns and exchanges are possible if the fabric is unused, unstitched, and unwashed, with original tags and packaging intact.
⚠️ Please note: Fabrics that have been cut, stitched, washed, or altered are not eligible for return.
7What if I receive the wrong or damaged fabric?
If your order arrives defective, damaged, or different from what you ordered, please email us at info@velorafabrics.store
with photos of the product. We will arrange a replacement, exchange, or refund.
8Do you offer refunds?
Yes, refunds are available once the returned item is inspected and approved. Refunds will be processed through your original payment method (COD adjustments, JazzCash, or EasyPaisa).
9Do you provide stitched clothing?
Currently, we specialize only in unstitched fabrics. However, we may introduce stitching services in the future.
10How should I take care of my fabrics?
To keep your fabrics in the best condition:
Wash with mild detergent in cold or lukewarm water.
Avoid harsh chemicals and bleach.
Dry fabrics in the shade to prevent fading.
Store in a cool, dry place to preserve texture and color.